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FAQs

Specialists

How do I cancel my account?

Head to your "My account" section on your profile and select the "Subscriptions". You will then either have the option to downgrade your subscription or cancel your profile. Your subscription will stay active until your next billing date.  

I can't link up my Instagram account?

If you are using a "Free" subscription, you will need to upgrade your subscription to receive this benefit. If you are still receiving issues please email [email protected].  

How do I stop emails going to junk?

Add us as a contact within your emails, this way all future emails will be sent to your normal inbox.

I'm interested in signing up, but my profession isn't listed as a specialist category, how do I get my profession listed?

We are constantly looking to grow and expand as a business. If the demand is high enough, we are able to include more specialist categories. Please email [email protected] with your request.

General public

How do I search for who I'm looking for?

Use the search bar on the home page and type in who you are searching for (e.g. Personal Trainer) and then search via your location to find specialists in your area. You can then view any relevant profiles and enquire about any services you require. 

I'm looking for a certain type of specialist but they're not on the 'Specialist Category' drop down list. Can we expect new 'Specialist Categories' to be added?

We are always looking to bridge the gap between clients and specialists. If the demand is high enough, we can include more specialist categories. Please email [email protected] with your request.